Customer Service Training & Customer Experience Courses

This page has customer service and customer experience ideas and videos.

Grow your business significantly...

The Customers of Today

Information Technology has empowered the customers of today. Your customers have information about your company, products, and services at their fingertips. They compare, ask for more, and if anything goes wrong, they announce it on social media.

You need Customer Service Training to create a mindful approach to be proactive and create journey maps of different customer personas your business deals with.

Thousands of companies use NLP to design Customer Experience (CX) to meet and exceed customer expectations. If anything goes wrong, you not only have a plan to fix it but wow them back. You will Grow Your Client Base, Revenue, and Profit.

Customer Experience Training Videos

Customer Experience is the Modern Approach to Win Your Business Battles and Grow Profits.

How's Customer Experience Different from Customer Service?

A multi million-dollar question. Customer Experience entails the whole customer journey, and every customer interaction. Like your website, mobile app, sales journey, including customer service.

Yes, Customer Service is essential, but it is actually reactive. You as a business respond to the customer when there is an issue, and the customer knocks to resolve it.

Trends have changed. Modern customers may not even call and complain. Even though they may call, and you fix the issue. Still, there is no guarantee that they will continue doing business with you. And won’t move to competitors and stop doing business with you.

We at NLP Limited have taken customer interaction to another level. We are helping Organizations Design and Train Teams for Unbelievable Amazing Customer Experiences.

Customer Service Mindset Training Videos

Stay tuned to our YouTube channel for insightful business and customer experience ideas.

Contact for Free CX Strategy Consultation

Whatever Business You are in You Need Customer Service Training to create an Amazing Customer Experience.

Your Company Exist Because of its Customers.

Imagine how many clients you have lost in the past two years? Are you aware of that number?

How many of your customers are not coming back and you don’t even know?

Keep in mind; that it’s not that people have stopped buying; they are not buying from you.

So, why does a company lose its customers?

What Top Leaders are Saying About Our Coach - Rajiv Sharma

Rajiv Sharma gives timeless principles that will help both individuals and organizations in their pursuit of excellence.

You’ll discover challenging and compelling insights into the MARK Model. It’s your call to action in improving your effectiveness and success in life.

Rajiv is one of the top professional trainers and speakers in the world today. He has over 30 years of experience in Sales, Corporate Strategy and Value Chain creation.

He’s thoroughly qualified and proficient to help you and your people become absolutely excellent ensuring that your organization is at the top in this very competitive market.

Trusted by Thousands of Professionals Globally.

Amazing Customer Experience

Customers walk away without informing. Unless you have an excellent feedback system, in which case they may voice why they are leaving.

At NLP we have developed thousands of service agents to address the major customer service issues. They learned to engage customers, resolve issues and build loyalty with the NLP tools.

They will learn and put in place strategies to enhance customer experience and multiply revenue.

It’s not just service; they will create an Amazing Customer Experience across various Customer TouchPoints. Click here for our India Website, Dubai, UAE, and Nigeria websites.

Apply for Free CX Strategy Consultation

NLP Customer Service Strategies help Your People to:

Customer Service Training Clear Outcomes: Your Teams will

NLP Customer Service Trainings will make the difference to your business you have been looking for.

Learn from The Global Guru, ranked in Neuro Linguistic Programming.

The program design and delivery is managed by NLP Global Guru Rajiv Sharma. He has worked with customer engagement teams worldwide and has helped them multiply their revenues.

Customer service is the best strategy to multiply your customer base.Prepare your customer service team for a new mindset, positive attitude, customer care and top-notch issue resolution practices.

Your customer service teams will become more focused in what they do and believe in the product and service. They will act with more confidence in dealing with external and internal customers.

Your people will learn to build an instant rapport, listen actively, nurture relationships, and much more

Customer Service Training and Customer Experience Training Ideas.

Our teams will inspire your teams to serve customers better to create an amazing customer experience for all the customers and business will achieve it’s targets seamlessly with NLP approach and curriculum.